Contact
We're here to help.
Questions about your detector, an order or a return? A real person reads every message.
Email us
support@lokxsecurity.com is the fastest way to reach us. We answer every message.
Write to us →Orders
Where's my order?
Orders ship within 2 business days with tracking. Send us your order number and we'll check it for you.
Shipping policy →Returns
90-day money-back
Not right for you? Return it within 90 days of delivery for a full refund of the product price.
Refund policy →Send us a message
Add your order number if you have one, and we'll get back to you by email.
Our promise
90 days to be sure.
Take it on your next trips. If the detector isn't right for you, send it back within 90 days of delivery for a full refund of the product price.